| 
Call analysis (e.g. Usage by call type
| cost centre | extension | day of month | hour of day | destination
| called number and any other possible configuration)
Call and service exceptions (e.g. Unallocated
services | duplicate calls | cancelled services)
There are standard reports for the following operational
areas:
- Financial - Age Trial Balance, Reconciliation
- Billing - Tolling, Non Tolling, Traffic
Analysis
- Customer Service - Enquiries Received
Analysis
The standard list can also be customized to include reports
that meet clients' specifications.
|
